1. Accepting these terms
These terms are an agreement between you and Zykon, a sole proprietorship operated by Laksh Salecha, from Surat, Gujarat, India (“Zykon,” “we,” “us”).
By using this website, submitting a founding brand or founding creator application, joining the waitlist, or paying through a Zykon code at a participating shop, you accept these terms. If you don’t accept them, don’t use the service.
Because Zykon is pre-launch, these terms are a starting point rather than a finished contract. We will publish updated terms before public release and will notify participants of material changes.
2. What Zykon is, today
Zykon connects shops and creators. A participating shop displays a printed Zykon code. A customer scans it, enters the bill amount and a creator’s code, and pays. The payment is settled between two parties only, the shop and Zykon, through our payment partner. The creator is not a party to that settlement: any commission the creator has earned is paid out separately by Zykon’s admins. The customer may also be credited with reward points we call Zykoins.
The exact payment flow is determined by our payment partner and the applicable transaction arrangement, but it does not include a three-party split.
The service is currently in a private pilot in Surat. That means:
- Availability is limited to invited shops and creators.
- Features may change, break, or be withdrawn with little or no notice.
- Zykoin redemption does not exist yet. Points accrue; there is currently no way to spend them.
We are not a bank, payment aggregator, or lender. Payments are processed by a licensed payment partner, and payments may also be governed by that partner’s terms.
3. Who can use it
Brands and creators
You must be at least 18 years old and legally able to enter a contract under Indian law.
If you apply on behalf of a business, you confirm that you are authorised to represent and bind that business.
Customers
You may pay a bill through a Zykon code at any age at which you can lawfully make that purchase.
However, holding a Zykon account and accruing or redeeming Zykoins requires you to be at least 18.
Surat only, for now
The pilot is currently limited to shops located in Surat, Gujarat and to creators whose audience is substantially in and around Surat.
We print and deliver the counter codes ourselves, and a code is of no use to a shop we cannot reach.
Applications from elsewhere in India are welcome but may be held until we open the city you are in.
Zykon is intended for use in India. We make no claim that it is appropriate or available elsewhere.
4. Waitlist and applications
An application is not an acceptance.
Sending us a form does not make you a founding brand or founding creator, does not entitle you to a code, and does not create any commercial relationship between us.
You become a participant only once we have reviewed your details and told you so, by phone, WhatsApp or email, and issued you a code or dashboard login.
Submitting an application does not create any obligation on our part to accept you, respond within a particular time, or give reasons for a decision.
We may decline or later remove any brand or creator from the pilot, for example, where the details given are inaccurate, where a creator’s audience appears to be purchased or artificially generated, or where we reasonably believe participation could harm customers or other participants.
Everything you tell us in an application must be accurate.
Brand and creator dashboard accounts, once issued, are yours to keep secure. You are responsible for activity carried out through your account.
5. Payments and settlement
Customer payments are processed by a licensed payment partner and, where supported by the applicable payment arrangement, settled directly to the shop’s registered bank account. Our payment partner settles between two parties, Zykon and the shop; it does not also split a payment out to a creator’s account.
A creator’s commission is instead paid out by Zykon’s admins, from the platform share described below, rather than through the payment partner. See “Settlement” below for how that payout works.
Zykon retains a platform share of applicable transactions.
We will name our payment partner here before public launch, and payments may also be governed by that partner’s own terms.
The creator share is agreed per code and is capped at 5% of the bill value. It may be set lower and may be changed for future transactions on notice, but will not be raised above that cap without your agreement.
A creator commission is earned only when a transaction is successfully captured and remains valid. Transactions that are abandoned, failed, refunded, reversed or charged back may not qualify for commission.
Discounts shown at the counter are funded by the participating shop under the terms it has agreed with us, not by Zykon.
Refunds, chargebacks and disputes about goods or services are between the customer and the shop. Where a payment is reversed, we may reverse or recover any commission or other share already credited in connection with that transaction. See our cancellation and refund policy.
Settlement
Subject to successful payment capture and the applicable payment-provider and banking processes, we aim to settle a shop’s eligible amounts within 24 hours.
Settlement is two-party only: between the shop and Zykon. A creator’s commission is paid out separately, by Zykon’s admins, rather than automatically alongside the shop’s settlement. We will state the aimed-for payout timeline here once it is confirmed with the team running it; until then, treat a creator payout as manual and on request rather than automatic or same-day.
We cannot guarantee a settlement timeline where delays are caused by the payment provider, banking systems, technical failures, disputes, reversals, compliance checks or circumstances outside our reasonable control.
Zykon does not hold customer or participant funds as a bank or deposit-taking institution.
Taxes
Taxes are your own responsibility.
Creators are responsible for declaring their earnings and complying with applicable tax requirements.
Shops are responsible for their own GST and other tax treatment of their bills, discounts and transactions.
6. Zykoins and rewards
Zykoins are promotional reward points.
They are not money, not a prepaid instrument, not a security and are not redeemable for cash.
They have no fixed rupee value, cannot be transferred or sold, and cannot be withdrawn.
No redemption mechanism exists yet.
Points accrue during the pilot and are intended to become spendable when we launch the customer marketplace. When redemption becomes available, we will publish the applicable redemption rules, which may include expiry periods, per-brand limits and a conversion basis.
We currently intend to carry forward legitimately earned pilot points when the marketplace launches.
We may reverse or void points that were:
- credited in error;
- credited on a payment that was later refunded or reversed; or
- obtained through fraud, manipulation or a breach of these terms.
7. Founding cohort benefits
Founding brand and founding creator benefits (including early access, direct input on what we build, a founding badge, priority placement and preferential terms when the customer marketplace launches) are offered at Zykon’s discretion as part of the pilot.
They are not purchased, not guaranteed, not transferable and may be varied or withdrawn on reasonable notice.
We have not yet finalised the marketplace terms for everyone.
We intend to list founding participants first and offer founding participants preferential terms compared with participants who join later, subject to the final marketplace structure.
We will publish the applicable details before the marketplace goes live.
Direct input on the roadmap means we will listen. It does not mean we will build a particular feature.
8. Acceptable use
You agree not to:
- Generate transactions that don’t correspond to a real purchase, or enter a bill amount higher than the amount actually payable at the counter.
- Coordinate with a shop or another participant to manufacture transactions or inflate bills.
- Misrepresent your relationship with a brand, or post about a Zykon brand without any disclosure required by the applicable platform or Indian advertising rules.
- Reproduce, reprint, relocate or share Zykon codes outside the shop they were issued to.
- Scrape, probe, overload or reverse engineer the service, or attempt to access data belonging to another participant.
- Use a creator code primarily to generate commissions or rewards through self-dealing or artificial transactions.
Creators may use their own code on genuine personal purchases, provided the transaction is not primarily made to generate commissions or rewards.
We may suspend access, withhold an unsettled share and void points where we reasonably believe this section has been broken.
Where we withhold a share, we will tell you why and give you a reasonable opportunity to respond.
9. Leaving
You can leave at any time, for any reason, by emailing us.
There is no notice period, minimum term or exit fee.
When you leave, we stop issuing your codes, settle eligible amounts already earned on valid captured transactions in the normal way, and handle your personal data in line with our Privacy Policy.
Zykoins are tied to your account and may not remain available after account closure, subject to any applicable rights or redemption rules.
We can also end a participation under Section 4 or Section 8, or because the pilot changes shape.
If we do, we’ll tell you why where reasonably possible and settle eligible amounts already earned on valid captured transactions.
10. Intellectual property
The Zykon name, wordmark, the tagline “Scan. Earn. Redeem.”, this site and the software behind it belong to Zykon or its licensors.
Being in the pilot doesn’t transfer any of it to you. It gives you a limited, revocable, non-exclusive right to use the marks we supply, in the form we supply them, to say you work with Zykon.
That right ends when your participation does.
Codes issued to you remain ours. You can use yours for as long as you’re a participant, and we can withdraw or reissue it.
Brands keep their own trademarks and creative.
By joining, a brand allows us to display its name and logo to identify it as a participating shop. A creator allows us to display their handle and public profile image in the same way.
Either can ask us to stop by emailing us.
Creators keep everything they post.
By posting about a Zykon brand, you allow us and that brand to reshare that content on our own channels, with credit, while you’re a participant.
Ask us to stop and we will.
11. Changes to the service and these terms
We may change, suspend or discontinue any part of Zykon, including ending the pilot.
We may update these terms. The “last updated” date at the top will change.
For material changes affecting existing participants, we will provide reasonable notice before they take effect.
Continuing to use the service after an update means you accept the updated terms, to the extent permitted by law.
If we end the pilot, we will give participants reasonable notice where practicable, stop issuing codes and settle eligible amounts already earned on valid captured transactions.
We will tell Zykoin holders what is happening to their balances before any material change takes effect.
12. Things outside our control
We are not liable for failure or delay caused by events beyond our reasonable control, including outages or changes at our payment partner or your bank, failures of internet or telecom infrastructure, changes in law or regulatory direction, natural events or civil disruption.
Where such an event affects settlement, we’ll tell you what we know and help you understand or follow up on the issue, but we can’t guarantee a timeline we don’t control.
13. Your data
We handle personal data in accordance with applicable Indian data-protection requirements.
How we collect, use and keep your data is set out in our Privacy Policy.
In summary, we retain transaction records for as long as reasonably necessary and as required by applicable tax, accounting, legal, fraud-prevention and dispute-resolution obligations.
Application and account data is retained in accordance with our Privacy Policy.
You can ask us to delete your personal data by emailing us. We will delete or anonymise it where reasonably possible, except where we are legally required or otherwise permitted to retain certain information.
14. Disclaimers and limitation of liability
The service is provided “as is” during the pilot.
We don’t warrant that it will be uninterrupted or error-free, or that any particular level of earnings, footfall, sales, reach or customer activity will result from using it.
Zykon is not the seller of anything you buy at a participating shop and is not responsible for the quality, safety or legality of those goods or services.
Disputes about a purchase are between you and the shop, although we may assist where appropriate.
To the maximum extent permitted by law, Zykon is not liable for indirect, incidental, special or consequential losses, or for lost profits, lost revenue or lost goodwill.
Where liability cannot be excluded, our total aggregate liability to you is limited to the greater of:
- (a) the total amounts we actually retained or paid to you in connection with your transactions in the three months before the claim; or
- (b) ₹5,000.
Nothing here limits liability for fraud, wilful misconduct or anything else that cannot legally be limited under Indian law.
Nothing in these terms is intended to exclude or limit any consumer rights or other rights that cannot legally be excluded or limited.
15. Grievance Officer
For complaints relating to Zykon, your participation, transactions or our handling of the service:
- Grievance Officer: Laksh Salecha
- Email: officialzykon@gmail.com
- Address: Zykon, R Tower 112, Citylight, Surat, Gujarat 395007, India
We aim to acknowledge complaints promptly and will handle them within the applicable legal or regulatory timeframe.
If we cannot resolve a complaint within the applicable timeframe, we will explain the reason and, where possible, provide an expected resolution timeline.
16. Governing law and jurisdiction
These terms are governed by the laws of India.
Subject to any mandatory rights or jurisdiction available to consumers under applicable law, the courts at Surat, Gujarat will have jurisdiction over disputes arising from these terms.
We’d much rather sort it out over a phone call first. Email us and we will.
17. Contact
Zykon, Surat, Gujarat, India.
Email officialzykon@gmail.com for anything relating to these terms, your participation or a request concerning your data.
See also our Privacy Policy.