Contact
Talk to us.
Zykon is two people in Surat. There is no ticket queue and no bot — you get one of us.
Best for anything with a paper trail — applications, refunds, billing questions, data requests.
Phone & WhatsApp
Phone & WhatsApp
Either number reaches a founder — try this one if the first is busy.
Message on WhatsAppMonday to Saturday, 10am – 8pm IST. Outside those hours, email is still read — it just gets answered the next working day.
What to write about, and what to expect
Applying as a founding creator or brand
Use the form on the /creator or /brand page — it asks the things we need. If you would rather just talk, call or message and we will take the details ourselves.
A payment, a discount that did not apply, or a refund
Email with the date, the shop's name, the amount and the mobile number you paid from. We acknowledge within 48 hours and aim to resolve straightforward requests within 7 working days. Full detail is in the cancellation and refund policy.
Your personal data — access, correction or deletion
Email with “Data Request” in the subject line. We aim to acknowledge within 7 days and respond within 30. There is no charge.
A complaint we have not resolved
Escalate to our Grievance Officer, Laksh Salecha, at the same email address. Details and timelines are in each policy's Grievance Officer section.
One thing we will never do: ask you for your UPI PIN, your OTP, your password or your full card details. Not by phone, not by email, not on WhatsApp. Anyone who does is not us.
Registered details
- Business name
- Zykon
- Legal status
- Sole proprietorship, operated by Laksh Salecha
- Registered address
- R Tower 112, Citylight,
Surat, Gujarat 395007,
India - Grievance Officer
- Laksh Salecha
officialzykon@gmail.com